Privacy Policy
How we collect, use and protect your personal data.
EIN 30-1503291
info@ecommatrix.co
This document informs you (the “Data Subject”) about the processing of personal data collected by ECOMMATRIX LABS LLC (the “Controller”) through the website https://www.ecommatrix.co/ (the “Website”).
Changes and updates become binding as soon as they are published on the Website. If you do not accept a change to this Privacy Policy, you should stop using the Website and may ask the Controller to delete your personal data.
Categories of Personal Data Processed
The Website is an informational site with a single contact form. We deliberately collect as little data as possible.
Data you provide voluntarily
- Contact data — the name, email address, subject and message content you enter into the contact form, together with any further information you choose to include in your message.
We do not collect payment card details, tax identifiers, banking information or identity documents through this Website. Please do not include sensitive personal information in the free-text field of the contact form.
Data collected automatically
- Technical data — data generated by the devices, applications and protocols you use, such as IP address, browser type, operating system and Internet Service Provider.
- Usage data — such as pages visited, referring page, time of the request and actions performed on the Website.
Failure to provide data marked as required in the contact form simply means we will be unable to receive or respond to your enquiry.
If you send us personal data belonging to a third party, you are solely responsible for the lawfulness of its origin, collection and disclosure to us.
Cookies and Similar Technologies
The Website may use cookies and similar technologies. Full details, including the categories used and how to manage them in your browser, are set out in the Cookie Policy.
Purposes and Legal Bases of Processing
| Purpose | Data used | Basis |
|---|---|---|
| Responding to your enquiry and any related follow-up correspondence | Contact data | Steps taken at your request prior to entering a relationship, and our legitimate interest in answering enquiries |
| Operating, securing and troubleshooting the Website; preventing abuse, spam and fraudulent submissions | Technical and usage data | Our legitimate interest in keeping the Website available and secure |
| Producing aggregated, anonymous statistics on how the Website is used | Usage data in aggregated form | Our legitimate interest in improving the Website |
| Complying with applicable law and responding to lawful requests from authorities | Any of the above, as required | Compliance with a legal obligation |
| Establishing, exercising or defending legal claims | Any of the above, as required | Our legitimate interest in defending our rights |
We do not sell your personal data, and we do not use the data submitted through the contact form for profiling or for advertising purposes.
How Data Is Processed and Who Receives It
Personal data is processed using electronic tools, with organisational methods and logic strictly related to the purposes stated above, and with appropriate security measures in place.
Personal data is accessed only by:
- persons authorised by the Controller to process personal data, who are bound by confidentiality obligations;
- service providers acting as processors on the Controller's behalf and under its instructions — in particular our hosting and infrastructure provider (Vercel Inc.), which hosts this Website and stores contact form submissions, and any email delivery provider used to route those submissions to us;
- public authorities or bodies to whom data must be disclosed under a legal obligation or an order of a competent authority.
These parties are required to apply appropriate safeguards and may access only the data necessary to perform their tasks. Personal data is never disseminated indiscriminately.
International Transfers
The Controller is established in the United States and its infrastructure providers operate a global network. If you access the Website from outside the United States, your personal data will be transferred to, stored in and processed in the United States and potentially in other countries where our service providers operate.
Where personal data of individuals located in the European Economic Area or the United Kingdom is transferred, the Controller relies on appropriate safeguards, including the Standard Contractual Clauses approved by the European Commission where applicable. To request information about the specific safeguards adopted, contact info@ecommatrix.co.
Retention Period
- Contact form submissions — retained for as long as necessary to handle your enquiry and any resulting relationship, and thereafter for up to 24 months for record-keeping and to defend potential claims, unless you ask us to delete them sooner.
- Technical and server log data — retained for a short period as part of the normal operation of our hosting infrastructure, typically no longer than 30 days.
- Data retained under a legal obligation — kept for the period prescribed by the applicable law or until the expiry of the relevant limitation period.
At the end of the retention period, personal data is deleted or retained in a form that does not permit identification.
Your Rights
Depending on where you live, you may have some or all of the following rights in relation to your personal data:
- to be informed about how your personal data is processed;
- to access the personal data we hold about you;
- to obtain the correction of inaccurate or incomplete data;
- to obtain the deletion of your personal data;
- to restrict or object to the processing of your personal data;
- to receive your personal data in a portable format;
- to withdraw your consent at any time, where processing is based on consent;
- not to be discriminated against for exercising any of these rights;
- to lodge a complaint with your local supervisory authority.
To exercise any of these rights, write to info@ecommatrix.co. We will handle your request promptly and in any event within 30 days. We may need to ask you for information to verify your identity before acting on a request.
Children
The Website is not directed at children under the age of eighteen (18) and we do not knowingly collect their personal data. If you believe a minor has submitted personal data through the Website, contact info@ecommatrix.co and we will delete it.
Security
We apply technical and organisational measures appropriate to the risk, including encryption of data in transit over HTTPS, access controls on stored submissions and automated filtering of abusive traffic. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Contact
For any question about this Privacy Policy or about how your personal data is handled, contact ECOMMATRIX LABS LLC at info@ecommatrix.co, or by post at 30 N Gould St, Ste 66637, Sheridan, WY 82801, United States.
Last updated: 1 September 2026